Employees who demonstrate poor performance in the workplace may do so because of a lack of ability, or a lack of application.
The former group are those who may be struggling perhaps due to a lack of training, experience or support. It is important to speak to such employees to determine why they are failing to meet the required standards. From these discussions, a support plan, with timescales for improvement, can be put in place.
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The latter group are those who fail to apply themselves to the required standard, and this would give rise to a potential misconduct issue. Such employees should be reminded of the requirements expected of them and the repercussions of failing to meet them.
In all cases where there is a performance concern it is important to speak to the employee and discuss any concerns or issues they may be having. These may be workplace-based, or external (such as family concerns). By considering the underlying issues, you will be best able to help and support your employee.
If an employee continues to fail to meet the standards, either through ability or application, then a disciplinary process may need to be commenced.
You should ensure your business has clear policies outlining the expectations on your employees and the approach that will be followed if they fail to meet these. Our performance management solicitors can assist with this, and also guide you through the capability process to ensure you deal with the process correctly and minimise the risk of litigation.
To find out more about performance management issues and our solutions, please do not hesitate to contact our employment team on 0191 232 3048 or email firstname.lastname@example.org to discuss your business needs.
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